What you will do

• Ensure Journey Further remains compliant with federal, state, and local regulations
• Lead on employee relations cases, ensuring fair, timely, and legally compliant outcomes
• Maintain and update US employee handbooks and policies in line with legal changes and best practice
• Manage and administer employee benefits (health insurance, 401(k), PTO etc.), ensuring a consistent employee experience
• Work closely with external brokers and providers to review and improve offerings
• Act as the first point of contact for all US benefit-related queries
• Manage end-to-end recruitment for US roles including drafting job descriptions, posting roles, screening CVs, conducting initial interviews, and coordinating hiring manager interviews
• Champion inclusive and equitable hiring practices
• Partner with hiring managers to forecast hiring needs and identify top talent
• Act as the cultural lead for the US office, bringing to life the Journey Further values (decisive, open, pioneering and together) and embedding our ‘Beyond Performance’ vision
• Lead on engagement initiatives, celebrations, and wellness activities for remote and office-based US team members
• Champion diversity, equity and inclusion, ensuring everyone feels seen, heard, and valued
• Support the US employee lifecycle from onboarding to offboarding
• Maintain accurate employee records in the HR system
• Support cross-functional and international collaboration with the UK People team to ensure consistency and knowledge sharing
• Collaborate closely with finance and payroll providers to ensure accurate and timely processing of payroll, benefits, and compensation
• Support the performance review process, development plans, and internal mobility for US employees
• Monitor and report on key people metrics (e.g. headcount, turnover, engagement), providing insight to support strategic decision-making
• Partner with the UK People team on global HR projects, systems, and processes, ensuring local adaptation where needed
• Identify and implement process improvements to drive efficiency, consistency, and employee experience
• Represent the People team in US meetings and act as a bridge between the US team and the wider global business
• Support internal communications and initiatives that build engagement and reinforce our ‘Beyond Performance’ culture
• Champion a psychologically safe and inclusive environment, taking proactive steps to address wellbeing and mental health support

Requirements

• You’re an expert on all things US federal and state employment law
• You have strong knowledge of HR practices, including benefits administration and recruitment
• You manage sensitive matters with discretion and empathy
• You have excellent communication, organizational and interpersonal skills with the ability to manage multiple priorities
• You’re highly proactive and able to work independently
• You’re values-driven and people-focused
• You’re a team player who builds strong relationships across all levels
• You’re culturally aware and inclusive as well as curious, solutions-focused, and growth-oriented
• You have 5+ years in a generalist HR role, with experience managing employment law, recruitment processes, benefits, and employee relations
• You have experience working in a fast-paced, creative, or scale-up environment
• You have experience influencing and advising senior stakeholders
• You have a bachelor’s degree in Human Resources, Business Administration, or a related field
• You may have a professional HR certification (e.g., SHRM-CP/SCP, PHR/SPHR) but this is not essential
• You’re eligible to work in the US

Diversity & Inclusion

Journey Further takes pride in creating an environment where everyone can be themselves. This starts with recruitment.

We pledge to make our roles as open as possible and to provide equal opportunities to everyone that is kind enough to give us their time. All recruitment decisions we take will be based solely on the positive skills and behaviours that applicants display and absolutely nothing else.

We do not discriminate based on any personal characteristic, we are a people first agency and we care about and celebrate individuals.

If something is important to you, it's important to us. If you have a particular need during the application process or during your time at Journey Further, please let us know.