Senior Director, Resource Management
Leading the sourcing charge.
We usually respond within three days
What you will do
- Lead the development and implementation of long-term resource management strategies that align with the company's growth objectives
- Collaborate with senior leadership to forecast future resource needs based on business goals, project pipelines and market trends
- Provide strategic insights to executive management on optimising resource utilisation and scaling operations efficiently
- Ensure optimal allocation of people, financial and physical resources across all business units and departments
- Monitor, track, and report on resource availability, utilisation and allocation to ensure maximum productivity and alignment with business goals
- Implement data-driven decision-making to anticipate bottlenecks and allocate resources proactively
- Foster cross-functional collaboration between teams to streamline processes, resolve resource conflicts and improve operational outcomes
- Support workforce planning processes, including hiring, capacity forecasting, and resource levelling, to ensure business continuity
- Work closely with HR, Finance, and Operations to develop staffing plans that align with budgets and project demands
- Develop and implement resource management tools and processes that enhance transparency, communication, and efficiency across the organisation
- Establish KPIs and performance metrics to monitor resource utilisation, project progress and overall operational efficiency
- Manage the resource management budget, ensuring that all resource allocation decisions are financially sustainable
- Partner with Finance to provide resource forecasts and budgeting recommendations to the leadership team
- Identify and mitigate risks related to resource shortages, skill gaps, and over-allocation, ensuring business continuity
- Implement contingency planning to address potential disruptions in resource availability
Requirements
- You have a minimum of 5 years’ experience in resource management, preferably within a marketing or creative agency
- You have proven experience with Professional Services Automation (PSA) systems and technology platform management
- You have demonstrated experience working with various product departments (e.g., Strategy, Creative, Paid, Organic) and understand their operational requirements
- You have experience in an integrated agency environment and understand specialist roles and delivery requirements
- You have previous experience in an operational department with a focus on lean scheduling and capacity forecasting
- You have a flexible and proactive attitude, championing change and innovation
- You exhibit strong teamwork and integration skills, working effectively across various teams and regions
- You apply forward-thinking and conflict-resolution abilities to address complex challenges
- You possess excellent communication skills, both written and verbal, to articulate insights and drive engagement
- You have mentoring and coaching skills with the ability to provide optimum support
Diversity & Inclusion
Journey Further takes pride in creating an environment where everyone can be themselves. This starts with recruitment.
We pledge to make our roles as open as possible and to provide equal opportunities to everyone that is kind enough to give us their time. All recruitment decisions we take will be based solely on the positive skills and behaviours that applicants display and absolutely nothing else.
We do not discriminate based on any personal characteristic, we are a people first agency and we care about and celebrate individuals.
If something is important to you, it's important to us. If you have a particular need during the application process or during your time at Journey Further, please let us know.
- Department
- Operations
- Locations
- Leeds, London, Manchester
- Yearly salary
- £71,200 - £90,000
- Employment type
- Full-time
Perks & Benefits
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Flexibility
We understand that everyone works differently, so we provide them the freedom to work how they want, when they want and where they want. No role is ever fully remote as we want people to be spending time with one another in person – however, we will support you in making sure you are supported in what ways of working suit you best.
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Experience
Work alongside one of the most experienced digital teams in the industry, and collaborate directly with clients at some of the world’s largest brands and high-growth startups, including Virgin, Sky and Oddbox.
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Trust
We believe in giving ambitious people incredible autonomy in their work. You’ll have the freedom to tackle complex problems and the support of some of the talented people in the industry to do so.
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Wellbeing
We actively care for our team’s physical, mental and financial wellbeing.
We run various company initiatives to help promote physical wellbeing – yoga, running club, 5-a-side football to name a few.
We believe in taking a proactive approach when it comes to all our people’s mental wellbeing. As such we have partnered with experts (Vitality and Chakra Corporate) that our people can turn to.
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Learning
Through our Learn Together sessions, Book Club and Podcast, we learn from the best minds in the world and apply the most valuable insight to the work we do and how we run the business.
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CSR
CSR is a key priority for the business. We’re currently working on how we can make a lasting, positive impact on the world around us. Recent initiatives we are proud of include our cycling challenge for Breast Cancer Now, our donation to PhysCap and Jon’s campaign to support local food banks.
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Benefits
Our benefits package is constantly evolving. In the UK it currently includes:
- Pension matched up to 4%
- Enhanced maternity and paternity pay
- Private medical insurance
- Personal health fund
- Home working allowance
- 25 days annual leave, plus bank holidays and Christmas shutdown
- Unlimited unpaid holiday
In the US it currently includes:
- 401k matching
- Subsidized Medical, Dental & Vision
Company Life Insurance - Enhanced Maternity & Paternity cover
- Flexible and Remote working
- 25 days paid time off plus all federal holidays & office closure between Christmas and New Year
- Unlimited unpaid time off
About Journey Further
Journey Further is a performance marketing agency working with the world's leading brands and fast-growth start-ups. We blend strategic thinking, creativity, digital channels and experimentation to create the performance brands of tomorrow.
Senior Director, Resource Management
Leading the sourcing charge.
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